Refund policy
At Raj Bespoke, we carefully check our products before shipping. If you receive a damaged, defective, or incorrect product, we are happy to assist you with an exchange.
2-Day Exchange Policy
We offer a 2-day exchange policy, which means you must contact us within 2 days of receiving your order if you receive a damaged, defective, or incorrect product.
Exchanges are accepted only for products that are damaged, defective, or incorrectly delivered.
We do not accept exchanges for change of mind, incorrect size selection, personal preference, or if the product does not fit your space.
How to Request an Exchange
To request an exchange, please contact us at rajbespoke07@gmail.com within 2 days of receiving your order.
Please provide:
- Your order number
- Clear pictures of the product
- Pictures of the packaging and shipping label
- Details of the issue
- Please do not send the product back without receiving approval from us first.
Exchange Charges
For approved exchanges, applicable return and reshipping/courier charges may be deducted or charged, depending on the reason for the exchange.
If the product was received damaged, defective, or incorrect due to an error from our side, we will assist you with the exchange accordingly.
Non-Exchangeable Items
We do not accept exchanges for:
- Change of mind
- Incorrect size selection
- Personal preference
- Product not fitting your space
- Sale items
- Gift cards
- Customized or personalized products
No Refunds
We do not offer refunds. Eligible products can only be exchanged according to the policy mentioned above.
Contact Us
If you have any questions about our exchange policy, please contact us at:
Email: rajbespoke07@gmail.com